Extremo AI Tutorial

Learn how to set up Extremo AI from start to finish and automate sales and customer support for your Facebook Page.

Follow this step-by-step guide to create your account, connect your Facebook Page, train your AI, add products to your inventory, activate Messenger automation, test your AI, and manage customer orders.

Video Tutorial

Follow the video tutorial above or use the complete Step-by-Step Setup Guide below to configure Extremo AI for your business.

1

Create Your Account and Choose a Plan

First, create your Extremo AI Business Account.

  1. 1.Go to Extremo AI and click Start Free.
  2. 2.On the Pricing page, choose the plan that best fits your business: Basic Plan — $18/month, Compact Plan — $25/month, or Yearly Plan — $120/year.
  3. 3.After choosing a plan, complete the Sign Up form: Full Name, Business Name, Phone Number, Email Address, Password, Confirm Password.
  4. 4.After entering the required information, click Start Free to create your account.

Your Dashboard opens right away — use up to 50 free AI text replies with no payment. When the free limit is used up, click Continue Subscription on your Dashboard.

Plan names and prices may change over time — always check the Pricing page for the current offer.

2

Connect Your Facebook Page

Now connect the Facebook Page you want to automate with Extremo AI.

  1. 1.From the Dashboard, go to Settings.
  2. 2.Click Connect your Page with Facebook.
  3. 3.Continue through the Facebook login/authorization process and provide the required permissions.
  4. 4.Select the Facebook Page you want to connect from the list.

Once successfully connected, Settings will show the green Facebook Connected status — no tokens or IDs to copy manually.

After connecting, send a simple test message — for example Hello — using the Dashboard's Test Chat feature to confirm Extremo AI is responding correctly.

3

Set Up System Memory and Business Rules

System Memory is one of the most important parts of Extremo AI. It tells the AI about your business and defines how it should communicate with your customers.

System Memory can provide information such as:

  • •Business Name
  • •Phone Number
  • •WhatsApp Number
  • •Preferred customer communication style
  • •Language behavior
  • •Product and Inventory usage instructions
  • •Human-support escalation instructions
  • •Other important business-specific rules

Use our System Memory template to prepare the basic instructions for your AI assistant.

Get System Memory Prompt

How to use the System Memory Prompt

  1. 1.Click Get System Memory Prompt.
  2. 2.Click Copy Prompt.
  3. 3.Paste the prompt into ChatGPT or your preferred AI tool.
  4. 4.Replace Your Business Name, Put Your Phone Number Here, and Put Your WhatsApp Number Here with your actual business information.
  5. 5.Generate/finalize your System Memory and copy the final text.
  6. 6.Return to Extremo AI and go to Train Your AI → System Memory.
  7. 7.Paste the final System Memory into the field.
  8. 8.Save it.

Behavior Rules

Use Behavior Rules to add additional operational instructions for your business — such as payment methods, delivery policy, topics the AI should or should not discuss, and when the AI should direct the customer to human support.

FAQ Rules

Use FAQ Rules when you want Extremo AI to provide a specific response to a specific customer question or keyword.

After saving System Memory, test it using Test Chat — ask the AI for your business name, phone number, and WhatsApp number to confirm it responds with the correct information.

4

Add Products to Your Inventory

Add your products to Extremo AI Inventory so the AI can provide customers with accurate product information, pricing, descriptions, and images.

From the Dashboard, go to the Inventory page and click Add Item, then complete the following fields:

Basic Info

  • •Item Name — the correct product name
  • •SKU / Key
  • •Category
  • •Description

Pricing & Inventory

  • •Base Price (regular price)
  • •Offer / Discount Price — where the product has a promotional price
  • •Minimum / Floor Price — optional
  • •Stock Quantity
  • •Show as Card — enable this to show the product as a visual Messenger Product Card with its image and details

Alternative Names & Attributes

  • •Search Tags / Alternative Names — other names customers may use for the product
  • •Sizes, Material, Color — where supported

Variants

If your product comes in different colors, sizes, or models, add each Variant in the Color / Product Variants section — with its own SKU and image where needed.

After completing the product information, click Add to Inventory. Repeat this process for your other products.

5

Activate Messenger and Test Your AI

After completing the initial setup, activate Messenger automation.

  1. 1.On the Dashboard home page, click the toggle next to the Facebook is Offline status to Turn ON.

When Messenger automation is Offline, automatic AI responses will not be sent — always confirm the Online status.

Real Messenger Test

Now use another Facebook account to send a message directly to your connected Facebook Page. Test different scenarios:

  • •Send a general question
  • •Ask for a product by name
  • •Ask for the product price
  • •Ask to see product pictures
  • •Tell the AI you want to order the product

Where currently supported, Extremo AI uses your Inventory information to provide relevant product details. For Card-enabled products, Messenger may display a Product Card with image, price, and available action buttons. When the customer wants to purchase, the existing Order Collection flow can collect the required customer information (name, phone number, delivery address, quantity, variant, etc. — depending on your configuration).

6

View and Manage Orders

When a customer confirms an order through Messenger using the existing Order Collection system, the order will appear in your Dashboard.

  1. 1.From the Dashboard menu, go to Orders.
  2. 2.Here you can view customer details, product information, quantity, variant, order status, and date/time — as currently supported by the Orders interface.
  3. 3.Click Download Excel to download the available order list as an Excel file.

You can use this file for order management, packaging, delivery processing, and internal records.

Setup Checklist

Account created
Plan selected
Facebook Page connected
Basic AI response tested
System Memory created and saved
Business Rules / FAQ configured if needed
Products added to Inventory
Product images, prices, and descriptions verified
Messenger/AI status set to Online
Real Facebook Messenger test completed
Order Collection tested
Orders Dashboard verified
Excel Download tested

Need Help?

If you need help setting up Extremo AI, contact our Support Team: 01645458789